Refund Policy

Last updated October 4, 2026

If Premium isn’t right for you, ask within 14 days of a payment and we’ll refund that payment in full. No questions asked.

Try it free first

New accounts get Premium free for 7 days. No card is needed, so you can decide before you pay anything. When the trial ends, your account moves to Free unless you choose Premium.

The 14-day refund

•Applies to every Premium payment: monthly ($29) and yearly ($290), including renewals.
•Ask within 14 days of the payment date and we refund that payment in full, including any tax charged on it.
•You don’t need to give a reason.
•After a refund, your account moves to Free. You keep your journal, trades, plans and notes.

How to ask

Email support@korotrade.com from the address on your account. Include the date of the payment. We reply within 2 business days.

The money goes back to the payment method you used. Most banks and card issuers show it within 5–10 business days.

Cancelling

You can cancel Premium any time. It stays on until the end of the period you paid for, then your account moves to Free. Cancelling stops future renewals; to get money back for a recent payment, ask for a refund as above.

After 14 days

Payments older than 14 days aren’t refunded, except:

•If we close your account without cause, we refund the unused part of the paid period.
•If you were charged by mistake (for example twice for the same period), we refund the extra charge.
•Where your local consumer law gives you a right to a refund.